Staying competitive in the digital era
In today’s digital age, it’s becoming increasingly important for businesses to stay on top of their social media presence. Your business should take advantage of social media platforms for marketing and advertising, helping to build brand awareness and capturing new customers. This article will provide insights into the most effective social media platforms for your business to use. This doesn’t just mean reaching your target audience, but also helping to improve communication and productivity within your team.
What social media platforms should you be on?
You will want to consider the advantages and disadvantages of different social media platforms before you choose which ones to utilise. Whilst some general characteristics apply, it’s important to keep in mind that the demographics may vary depending on your specific target audience.

1 – LinkedIn
LinkedIn can help you build and maintain professional relationships. It’s perfect for businesses focusing on B2B sales. It provides great networking opportunities with peers in your industry or local area. However, LinkedIn may not be the most effective platform for B2C marketing or targeting younger audiences. This is because LinkedIn is primarily used to connect with like-minded people, rather than to buy products or services.
If your business primarily engages in B2B sales, LinkedIn is an ideal platform to build and maintain professional relationships with peers in your industry or local area.

2 – Instagram
Instagram is a highly visual platform that focuses on sharing content like short videos and product images with a wider audience. Instagram is primarily used for B2C marketing due to its large user base and advertisement opportunities. 61.6% of Instagram’s users are between the ages of 18 and 34, making it a better platform for businesses looking at targeting a younger audience.
Instagram is therefore perfect if you are looking to sell your products to this target market, but may not work as well at creating professional relationships.

3 – Facebook
Facebook is a social media giant with over 2.8 billion monthly active users, making it a great platform if your business is looking at reaching a wider audience. Whilst 31% of Facebook’s user base is aged between 25 and 34, it also appeals to a broader age range. This makes Facebook appealing to businesses with a diverse target market looking to target B2C sales.
To succeed on Facebook, you must adapt your marketing strategies to make the most of the platform’s algorithm and engage with your target audience through innovative and visually appealing content.

4 – Twitter
Twitter is a fast-paced platform that allows users to share short messages or “tweets” with their followers. It’s a good platform if your business is looking at sharing news and updates, engaging with customers, and participating in industry conversations. However, with over 350,000 tweets sent per minute, you may find that your message is just one among many and can easily get lost in the noise.
Twitter can therefore benefit any business looking at targeting B2B or B2C sales, however, it can be challenging to get your message across due to the high volume of tweets.

5 – TikTok
TikTok is a social media platform where people can create and share short videos. The algorithm makes it the perfect platform for businesses looking to grow their B2C sales in good time. With over 800 million active users, your business could also fall into the same issues as it would with Twitter (getting lost in the noise).
To be successful on TikTok, brands must keep up with the latest trend and utilise the algorithm. This makes it a promising platform for businesses with creative and innovative marketing strategies.

Maximising your business’ social media potential
Social media has become an essential tool for businesses looking to stay competitive and connect with customers. By understanding which platforms your customers are on, you can create a tailored strategy to engage with them! If you don’t have the time to engage with users across multiple platforms, it might be in your best interest to focus on one. It’s better to have one platform representing you well, than several poorly representing your brand. As the use of social media platforms continues to rise, it’s becoming increasingly important for your business to have a strong digital presence.
Spending a lot of time engaging with other accounts, for example liking/commenting/retweeting, can dramatically increase brand awareness and visibility. The Lincoln Be Smarter programme can help small businesses access grant funding and expert consultancy to navigate the world of social media. So, take advantage of the benefits social media has to offer. Get in touch today!